Contact information
We’re here to help you build a more organized and efficient kitchen! At qubyx.shop, we value our customers and are dedicated to providing the best support for our Premium Kitchen Sink Drain Racks. Whether you have a question about an order, need sizing advice for your sink, or want shipping details for Singapore, our professional team is ready to assist you.
Get In Touch
- Operator: SCALE FIG PTY LTD
- Email: support@qubyx.shop (We aim to respond to all inquiries within 24 hours on business days.)
- Phone: +61 468298161
- Business Address: RINGWOOD, 3134, Victoria, Australia
Business Hours
Our customer support team operates from Victoria, Australia. Please note our operating hours:
- Monday - Friday: 9:00 AM – 5:00 PM (AEST - Australian Eastern Standard Time)
- Saturday - Sunday: Closed
Customer Note: For our customers in Singapore, please note that Victoria, Australia is currently 2 hours ahead of Singapore Time (SGT). Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.
Quick Help
- Order Tracking: Please include your order number in your email for faster service.
- Shipping: We offer Free Shipping on all our sink drain racks to Singapore.
- Returns: For instructions on returns, please visit our 30-day Return & Refund Policy page.
- Secure Payment: All transactions are securely processed in USD.